We, Syncolink Technologies Pvt. Ltd, a Company registered under the laws of India, having office at 1014 Opal Square Padwal Nagar, Wagle Estate, Thane West, MH, India – 400080 (“FlexiSign”/ “we”/ “our”/ “us”).
FlexiSign is a platform facilitating the electronic signing of documents, templatization, and quick sharing of documents easily from any location and on any device under the brand name “FlexiSign” through website https://flexisign.io (“Platform”). This eliminates the need for physical document printing and manual handling.
We respect the privacy of everyone who visits or uses the Platform. This privacy policy (“Privacy Policy”) describes the procedures for collecting, using, and disclosing Your information which You share with us for availing Services or accessing the Platform (“Personal Information”). This Privacy Policy shall be governed by the Terms of Use of the Platform as updated from time to time. We recommend You to read this Privacy Policy so that You understand our approach towards the use of Your Personal Information.
We will not knowingly disclose Your Personal Information to third parties, except as provided in this Privacy Policy. We will take reasonable steps to protect the Personal Information We collect from You.
When You visit the Platform, You are not required to provide any Personal Information unless and until You choose to create an account/register and avail our Services.
By accepting this Privacy Policy, You authorize the Platform to collect, store, use, disclose, retain and transfer Your Personal Information in accordance with this Privacy Policy.
If you do any or all of the following, you indicate that you have read, understood, and agreed to this Privacy Policy:
“Platform” shall mean website https://flexisign.io owned, operated and managed by us.
“Services” shall mean and include e-signing of documents, template creation, facilitating easy and secure document transmission and signing from any device, at any time, and from any location and such other services offered by the Platform from time to time.
“Users” or “You” or “Your” or “Yourself” shall mean Users who access and browse and wish to avail Services through the Platform.
When a User creates an account i.e. registers over the Platform, this Privacy Policy comes into immediate effect with respect to User’s Personal Information collected by Us. We collect Personal Information from You that we consider necessary for achieving the purpose of providing You the Services. In case You wish to simply browse through the Platform, We do not ask You for any Personal Information. When You create an account or select any subscription plan and proceed for the payment, we ask You for Your personal details in order to serve you in our best capacity. Personal Information (“Personal Information”) which we collect during the process includes but is not limited to:
User understands that User shall be solely responsible for the accuracy and truthfulness of the Personal Information shared with Us. In the event the User is sharing any Personal Information on behalf of a third person, the User represents and warrants that he has the necessary authority to share such Personal Information with Us and we shall not be responsible for verifying the same. The User understands and acknowledges that all Personal Information shall be subject to the terms and conditions of this Privacy Policy.
You understand, acknowledge and agree that when You access the Platform using social media credentials, Your Personal Information is identified by such social media sites and they may provide Your Personal Information to us or we may collate or derive Your Personal Information on the basis of your engagement on social media.
We may collect Personal Information about your activity, such as date and time you logged in, features of our Platform that you’ve been using, searches, clicks and types of documents uploaded by You.
You shall give permission to this Platform/merchant on record to access your
The Personal Information is collected and used to:
We may collect the Personal Information to the extent of the information required (email ID of recipient) to send to and fro documents between the parties or other elected persons as the case maybe.
We will retain Your Personal Information as long as it is reasonably required or otherwise permitted or required by applicable law or regulatory requirements even after Your account is terminated. We may also retain Your Personal Information so long as it is necessary to fulfil the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). We endeavor, Your Personal Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy. Please refer to our “Data retention” clause for more information regarding retention of information shared by You.
The Platform is not directed at anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If You are under the age of 18 years, please do not use the service and do not submit any personal information to Us. In case You are under the age of 18 years and wish to use the Platform You should obtain prior permission from Your parents and guardians, and You may use this Platform under parents or guardians’ observation.
We may set “cookies” on the use of the Platform by Users. Cookies are small, encrypted files, that a site or its service provider transfers to Your computer’s hard drive through Your web browser that enables the site’s system to recognize Your browser and capture and remember certain information to enhance Your experience and cater to Your needs better. These cookies do not contain any of Your personally identifiable information. You may choose to disable the cookies using the settings in Your operating system of the device. However, if You do so, You may not be able to use the full functionality of Our Platform.
With due regards to the rules incorporated in the Privacy Policy, we may send, share, distribute, or otherwise provide or disclose User’s Personal Information to third parties in the following circumstances –
Notwithstanding anything mentioned hereinabove, we shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall we be responsible and/or liable for any additional information which User may choose to provide directly to any third party.
We have created algorithms or may create algorithms and partially artificial intelligence that may predict your preferences, choices, needs, likes and interests. These patterns are derived from observation and analysis of Your usage, thus it may not be complete, accurate, comprehensive or correct, but it may lead or help us to provide better service to You or understand You to offer better service.
We will retain Your Personal Information as needed to provide You the best User experience. We may retain and use Your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note, however, that there might be a latency in deleting Personal Information from our servers. Data may still reside on backed-up versions after deletion. In addition, we do not delete from our servers’ files that You have in common with other Users.
We value Your Personal Information; we will ensure an adequate level of protection of the documents uploaded by you over the Platform. We have therefore implemented technology and policies with the objective of protecting Your Personal Information from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate. All documents processed through Platform are stored on a secure online cloud storage, accessible only by authenticated Platform Users upon logging into their accounts. Additionally, a copy of each document is emailed to the respective User. To ensure the utmost security and privacy, all data is always encrypted during storage and transmission. FlexiSign employs stringent security controls in accordance with compliance frameworks such as ISO 27001:2013, ISO 17701, GDPR EU, GDPR UK, HIPAA, Australia DPA, PIPEDA and SOC2 Type 2 standards. The data is stored in a secure cloud environment, and access is restricted exclusively to the Chief Information Security Officer (CISO). As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections, our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues is possible, and we take no liabilities or responsibilities for it.
You are responsible for all actions of Your User account and password. Therefore, we do not recommend that You disclose Your password to any third party. If You choose to share Your user account and password or any Personal Information with third parties, You are solely responsible for the same. If You lose control of Your password, You may lose substantial control over Your Personal Information and may be subject to legally binding actions.
We are interested in Your views, and we value the Feedback (defined below) we receive from You. However, we do not have control or are responsible for any such Feedback or the Personal Information which you make available through the Platform. We encourage You to be careful regarding the Personal Information You disclose in this way.
Subject to any applicable law, any communication or feedback sent by you to the Platform (including without limitation testimonials, reviews, comments, contents, feedback etc. collectively “Feedback”) ison a non-confidential basis, and we are under no obligation to refrain from reproducing, publishing or otherwise using it in any way or for purpose. We can use the feedback including without limitation any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose including without limitation developing, manufacturing and/or marketing services.
You agree that you will not assert any ownership right of any kind in the Feedback (including without limitation copyright, patent, trademark, unfair competition, moral rights, or implied contract) and you hereby irrevocably waive the right to receive any financial or other consideration in connection with the Feedback, including without limitation acknowledgment of you as the source of the Feedback.
We may automatically collect non-personal information about You such as the type of internet browsers You use or the platform from which You linked to our Platform. We may also aggregate details which You have submitted to the Platform. You cannot be identified from this information, and it is only used to assist us in providing an effective service on this Platform. We may from time-to-time supply third parties with this non-personal or aggregated Information in connection with the Platform.
In case You need to access, remove, review, and/or make changes to the Personal Information that You have provided to us, You can directly do the changes by Yourself by at anytime by editing Your account profile by adding or changing your name/E-mail ID/mobile number etc.as the case may be.
We exclusively develop our logos, concepts and ideas for use in advertising, promotion, public relations and whatever else is appropriate to promote our services. You are not allowed to misuse, steal any of our creations, logos, and also not use any of our creations appearing on the Platform for any purposes, otherwise the act may attract penal action.
In addition to the indemnification commitment provided in Terms of Use, User agrees to indemnify us, our partners, affiliates, officers, agents and employees and hold us harmless from and against any claims and demand, including reasonable attorney’s fees, made by any third party due to arising out of or relating to:
All rights not expressly granted in this Privacy Policy are reserved by us. Nothing contained in this Privacy Policy shall be construed as conferring by implication, estoppels or otherwise any license or right under any copyright, patent, trademark or other intellectual property right of FlexiSign or any other person or to User.
Platform will not be liable for any damages, direct or indirect, incidental or consequential, and all liabilities (including for negligence, loss or damage such as loss of revenue, unavailability of system or loss of data and loss of Your Personal Information) and for use of or inability to use Services of any kind that is offered or to provide indemnity or any other remedy to You or any third party. We make reasonable efforts to ensure that the Platform is free from defects or viruses. It is Your responsibility to ensure that You use the correct devices for accessing and using the Platform and to protect from anything that may damage it.
This Privacy Policy is governed by and construed according to the laws of India, and the courts in Mumbai, Maharashtra shall have exclusive jurisdiction to entertain any proceedings in any way relating to or concerning this Privacy Policy or any rights, duties, obligations or liabilities arising there under to the exclusion of all other courts in India.
From time to time, we may make changes to this Privacy Policy. If we make any substantial changes to this Privacy Policy and the way in which we use Your Personal Information, we will post these changes on this page and it shall be Your responsibility to be aware of any significant changes. Please check our Privacy Policy on a regular basis.
If You have questions or concerns or grievances regarding this Privacy Policy, You can email us regarding any grievance at support@flexisign.io .
I ACCEPT
